CSC Logo
Wednesday, May 14th, 2008
Date Posted: February 11, 2008
Position: Computer Technology and Database Coordinator
Date to be Filled: ASAP
Salary Range: $43,000 - 50,000 for 260 days per year
Qualifications: See job description below
Application Deadline: Until Filled

 

 

Job Description 

 

JOB TITLE:   Computer Technology and Database Coordinator

Organizational relationship:  The Computer Technology and Database Coordinator reports directly to the Statewide Network and Information Technology Project Manager and in his/her absence to the Managing Director.

JOB DEFINITION:  The Computer Technology and Database Coordinator is responsible for managing the Center for Schools and Communities (CSC) helpdesk for all CSC related projects.  This includes all client computers and related peripheral devices and applications.  The Computer Technology and Database Specialist also develops databases in FileMaker Pro for CSC as needed, monitors database server backups and provides regular maintenance to database servers.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Coordinates the day-to-day helpdesk operation of the CSC:  acts as primary desktop support to CSC staff, records each helpdesk incident in tracking system, follows all helpdesk incidents through to resolution and records resolutions in tracking system.
  2. Integrates applications for use by CSC staff and clients.
  3. Plans and executes FileMaker database, design, development, testing and implementation.  The databases must be secure, operational and effective.
  4. Provides ongoing maintenance and upgrades to all CSC databases housed at CSC.
  5. Works with CSC staff to change, modify and improve CSC databases as necessary, assuring the integrity and confidentiality of all data.
  6. Works with CSC staff to assess technical problems, identify and meet training needs and provide timely information to staff.
  7. Provides training for word processing, database, and spreadsheet software used by staff of CSC.
  8. Works cooperatively with CSIU technology staff in problem-solving technology needs and purchasing equipment and software via PEPPM.
  9. Interacts with vendors and technology experts to assess technology products and trends, resolves technical issues and plans for future growth and development for CSC.
  10. Educates on-site and out-posted staff, including regional office staff, regarding database development and implementation plans and their effect on staff.
  11. Identifies opportunities to create, participate in and strengthen partnerships (internal and external) which will enhance program and technology goals.
  12. Provides database reports to PDE, DOH, DPW, CSC Director and all approved agencies and individuals; including designing specialized reports based on data requests.
  13. Continuously develops and maintains up-to-date technology related skills through professional development programs. 
  14. Works cooperatively with technology team members to meet all CSC technology needs

 

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Performs other duties as assigned

Education, Experience and Skills Required:

  • Bachelor’s degree in related field and a minimum of five (5) years experience in database support, design and maintenance is required or a combination of demonstrated experience, training and postsecondary education may be considered.
  • Strong technical knowledge of network and operating systems.
  • Strong understanding of FileMaker Pro relational database development.
  • Experience and a working knowledge of current Microsoft technology and associated software, hardware and peripherals are required
  • Strong understanding of hardware, software and the internet is essential, including issues related to installation, maintenance, desktop support, upgrades, back-up, security, accessibility for persons with disabilities, data management and procedure development.
  • Knowledge of local/wide area networking is required.
  • Extensive experience with all aspects of the Internet and the World Wide Web is required.
  • Experience in coordinating multiple projects simultaneously is essential.
  • The ability to train and instruct others is essential.
  • Ability to communicate effectively with staff and clients.

Physical Requirements:

  • Lifting of equipment and packaged materials (up to 60 pounds) as necessary. 
  • Ability to use a keyboard and telephone unassisted.
  • Valid PA driver’s license and ability to drive.

Time and Site Requirements:

  • This is a 12-month per year position with primarily daytime office hours in the Camp Hill/Harrisburg area. 
  • Some non-traditional hours may be required for network updating, backup or network failures.
  • Some extra hours and occasional overnight travel will be necessary for training and to support outposted staff. 
  • Attendance at work is a requirement of this position; any and all absences must be approved by the immediate supervisor.

CSIU PROPERTY AND CONFIDENTIALITY REQUIREMENTS: 

  • All property, including intellectual property, materials, equipment, or actual products and services developed or accrued as part of the job duties and responsibilities listed above, is the property of the CSIU.  It may not be used for personal profit of gain and will be relinquished to the CSIU upon termination of employment from the CSIU. 
  • The person employed in this position shall maintain confidentiality with regard to the personal and private information about clients and coworkers, programs and services and any other proprietary information accrued as a result of CSIU employment or as required by state or federal laws and regulations.
  • The person employed in this position must adhere to all requirements identified in the code of professionalism entitled "Ambassadors Are Professionals, Too."

 

SUBMISSION INFORMATION:
To be considered for this position, please send a cover letter (please indicate the position for which you want to be considered) and résumé to:

Center for Schools and Communities
275 Grandview Avenue, Suite 200
Camp Hill, PA  17011
ATTN: (Indicate position title here)

Cover letters and résumés may also be submitted to the Center via email at cscresume@csc.csiu.org. Indicate the name of the position you are applying for in the Subject field of the email.

CSIU staff...Please notify your immediate supervisor before applying with the office of human resources.

The Central Susquehanna Intermediate Unit will not discriminate in educational programs, activities or employment practices based on race, color, national origin, gender, disability, age, religion, sexual orientation, ancestry, union membership or any other legally protected classifications.  Announcement of this policy is in accord with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990.  Employees and program participants who have an inquiry or complaint of harassment or discrimination, or who need information about accommodations for people with disabilities, should contact:  Human Resources Director, CSIU, P.O. Box 213, Lewisburg, PA 17837.